Black Creek Ammo's Shipping and Delivery Policy
This page provides information regarding Black Creek Ammo’s Shipping and Delivery Policy. For information regarding your assumption of shipping liability, please see Black Creek Ammo’s Terms and Conditions of Purchase.
Prior to placing any order, you must review your local laws for any applicable rules with respect to shipping ammunition to ensure that you are able to place an order. While this responsibility applies to all purchasers, and without limiting the foregoing, Black Creek Ammo specifically requests that residents of CA, CT, DE, DC, IL, KS, MA, NY, OH, and WA check their local laws for restrictions prior to making any purchase.
Shipment and Delivery Speeds:
After you place your order, and after you have complied with all applicable prerequisites, if any, your ammunition order will ship based on the time of day it is placed. Your order will ship on the same day if placed before 12PM Eastern Standard Time on a business day. Your order will ship on the next business day after you place it if you order after 12PM Eastern Standard Time on a business day or on a Saturday, Sunday, or national holiday.
You will receive a notification via e-mail once your order has shipped, which will contain tracking information. Once shipped, the delivery times vary based on the distance between your shipping address and our Ashland, Virginia headquarters.
Tracking an Order:
Once your order has shipped, as discussed above, Black Creek Ammo will send you a notification via e-mail that will contain certain tracking information so that you can follow your purchase from our Ashland, Virginia headquarters to your shipping address.Please note that the tracking information may not immediately yield any results until the carrier picks up and scans your order into their systems. Once available, you may then use the applicable carrier’s systems in order to track your order.
Returns, Cancelling Orders, and Refunds:
All ammunition sales are final.
Black Creek Ammo only accepts returns for products that were damaged or defective out of the box that the product was shipped in by Black Creek Ammo. You must notify Black Creek Ammo of any such damaged or defective product within five (5) days of purchase in order to make a return. A refund will only be issued upon prior approval of your return request at the sole discretion of Black Creek Ammo. Return requests can be made by emailing email@example.com with your order number, date, and reason for return. Should you make a valid return for the reasons set forth above, Black Creek Ammo will issue either a refund or store credit at its sole discretion. After you have returned your product and prior to receipt of any refund or store credit, you may request that the product be shipped back to you after submitting payment for applicable shipping costs.
Once you have placed your order, a full refund is not available, as certain shipping charges will automatically accrue, and further you will be charged a reasonable fee at Black Creek Ammo’s discretion. The remainder of the purchase price may be refunded as either a partial refund or through a store credit at the sole discretion of Black Creek Ammo.
Prohibited Shipping Locations:
We do not allow pickups at any physical location. You can only receive your ammunition and any other related products through having them shipped to your shipping address directly from the Black Creek Ammo headquarters in Ashland, Virginia. Due to certain legal restrictions, as well as logistical restraints, Black Creek Ammo is unable to ship to the following: Alaska; APO/FPO/DPO shipping addresses; California; Connecticut; Hawaii; Illinois; locations outside the United States of America; Massachusetts; New Jersey; New York; P.O. Box addresses (Black Creek Ammo requires a physical address); United States Territories; and Washington, DC.
Requiring a Signature Upon Delivery:
For a standard purchase, we do not require an adult signature for delivery. Nonetheless, you are able to request this option and require a signature before your order can be delivered during checkout. If you have any doubts about your ability to receive a delivery without requiring a signature, we strongly encourage you to choose this option.
For a standard purchase, orders are shipped in the manufacturer’s original box. If you would like for Back Creek Ammo to ship an order in a standard shipment box, or in another manner, please contact us at firstname.lastname@example.org.